Are you ready to help fuel our conference program with positive energy?

We are excited to announce the call for session proposals for this year’s MASFAP Conference: Fueling Change with Positive Energy: Inspiration, Intention, Impact.

Our goal is to build a robust, engaging, and impactful conference program, and that starts with the amazing ideas and expertise submitted by YOU! Whether you are a seasoned presenter or considering your first session, we encourage you to share your knowledge, experiences, and innovative practices with your colleagues across the state.

What We’re Looking For

This year, we are especially focused on creating both breadth and depth in our sessions. Topics of interest include (but are certainly not limited to):

• Fraud prevention and identity theft
• OB3 updates and implementation considerations
• Customer service strategies, particularly in light of OB3 changes
• Effective communication with students and/or parents/families
• Writing RFIs and managing preferred lender lists
• Borrower defense
• Cross-campus collaboration

Additional Topic Ideas

We also welcome sessions on a wide range of topics, such as:

• Professional development and leadership growth
• Compliance updates and regulatory changes
• Use of technology and AI in financial aid administration
• Staff training, retention, and office culture
• Student success initiatives
• Data usage and reporting strategies
• Innovative outreach and financial literacy programming

Please note: this list is not exhaustive—we truly welcome any topic you are passionate about sharing.

NEW This Year: Bursar Track

We are excited to introduce a dedicated Bursar Track for our colleagues in student accounts/accounting/bursar roles! Please feel free to forward this email to those teams and encourage submissions. Topics of interest for this track include:

• Cash management and student accounts operations
• Cashless systems and payment innovations
• 1098-T reporting
• Student financial responsibility agreements
• Automation and operational efficiencies
• Customer service strategies
• Payment strategy shifts due to potential loss of loan options (including institutional loans)
• Processing payments across campus and managing incoming payments
• External collections and in-house processes
• Transcript holds in the current regulatory environment
• Non-aid credits and refunding processes

As with the financial aid track, all ideas are welcome and encouraged.

Ready to Fuel the Program?

If you have an idea, a best practice, a challenge you’ve tackled, or a story to share, we want to hear from you!

Submit your session proposal here!

Submission Deadline: May 1

Thank you for helping us create an inspiring and energizing conference experience. We cannot wait to see what you come up with!